客户是我们一切互动的终极焦点,是我们首要的工作中心。他要求我们每一个人都倾听他们的声音,对他们当前的需求进行及时反馈,并预测他们未来的反馈,为其提供高质量的产品和服务。只有确保产品的质量满足和超越客户的需求时,我们才能继而寻求生存和发展。
Customers are the ultimate focus of all our interactions and our primary work center. He asked each of us to listen to their voices, give immediate feedback on their current needs, and predict their future feedback to provide high quality products and services. Only when we ensure the quality of our products meet and exceed the needs of our customers can we then seek survival and development.
一、服务宗旨
以环保高端为定位,以顾客需求为导向
With the high-end environmental protection as the positioning,Customer demand as the guidance.
二、服务目标
顾客满意度达90%以上
Customer satisfaction is over 90%.
三、服务方针
顾客至上,科学管理,专业服务,持续改进
Customers foremost,Scientific management,
Professional services,Continuous improvement.